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Privacy Policy

Updated: 22/01/26

BizGrow Solutions (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website or engage with our services.

We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Information We Collect

We may collect the following types of personal information:

  • Name

  • Email address

  • Phone number

  • Business name and details

  • Website usage data (IP address, browser type, pages visited)

  • Any information you voluntarily submit via forms, chatbots, bookings, or enquiries

We only collect information that is reasonably necessary to provide our services.

2. How We Collect Information

We collect information when you:

  • Visit our website

  • Submit a contact or enquiry form

  • Book a call or consultation

  • Interact with our chatbots or automation tools

  • Communicate with us via email, phone, or social media

We may also collect non-identifiable data through cookies and analytics tools.

3. How We Use Your Information

We may use your information to:

  • Respond to enquiries and provide services

  • Improve our website, systems, and offerings

  • Communicate with you about our services

  • Deliver marketing, automation, and business solutions

  • Meet legal and regulatory obligations

We do not sell your personal information.

4. Disclosure of Information

We may share your information with trusted third parties where required to deliver our services, including:

  • Software and technology providers (e.g. CRM, automation, analytics tools)

  • Payment processors

  • Professional advisers (legal, accounting, compliance)

All third parties are required to handle your information securely and lawfully.

5. Cookies & Analytics

Our website may use cookies and tracking technologies (such as Google Analytics) to:

  • Understand how users interact with our website

  • Improve performance and user experience

You can disable cookies through your browser settings, though this may affect site functionality.

6. Data Storage & Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

Data may be stored electronically using secure third-party platforms, some of which may be located outside Australia. Where this occurs, we take reasonable steps to ensure your information is protected.

7. Access & Correction

You may request access to, or correction of, your personal information by contacting us.
We will respond within a reasonable timeframe.

8. Marketing Communications

You may receive communications from us if you have:

  • Enquired about our services

  • Opted in via our website or forms

You can unsubscribe at any time using the link provided or by contacting us directly.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be published on our website.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact:

BizGrow Solutions
📧 Email: bizgrowsolutions@gmail.com
📍 Location: Australia

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